DIRECTV SALES

LUVMYDTV is proud to be an authorized installation provider for DIRECTV®, America's top digital multi-channel television service provider. Offering access to hundreds of channels of quality programming to homes across the nation, DIRECTV also provides television entertainment to tens of thousands of commercial locations, including airports, hotels, restaurants, bars, hospitals and office buildings.

Dedication

Having pioneered technological breakthroughs (including the first national system with interactive on-screen program guide and pay per view ordering by remote control), DIRECTV remains on the cutting edge of digital broadcast satellite technology. Continued advances in this technology enable viewers to have greater control over their viewing and experience new services on their television, such as digital video recording (DVR), high-definition TV, expanded multicultural programming, interactive programming and more.

Winner of several independent survey awards for customer service (including "#1 in Customer Satisfaction Among Satellite/Cable TV Subscribers" by J.D. Power and Associates for two consecutive years), DIRECTV continues to set a new standard for televised entertainment.

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introduction

LUVMYDTV is a locally-owned business that has successfully served as a contract service and installation provider for the telecommunications industry since 2007. LUVMYDTV serves satellite television, cable companies, wireless telephone and data services, traditional telephony services, and other leading-edge telephony technologies across the United States.

LUVMYDTV has on-staff technicians who are highly trained in the following areas:

• Satellite (Residential & Commercial) • Video (Analog & Digital)
• Cable (Residential & Commercial) • Video (Single-Feed & Multi-Satellite)
• Wireless (Residential & Commercial) • Fixed Wireless Service (Residential)
• Telecommunications • Data (Cable Modem)
• Data (Hughes DirecPC) • Data (DirecWay Certification)
• Voice (Cable Telephony) • Telephone & LAN/WAN Inside Wiring
• Underground Services • Cat 5 Placement & Termination
• Multi-pair Telephone Cable Placement • Multi-pair Telephone Cable Termination

With over 1500 employees, the staff at LUVMYDTV strives to maintain high quality control of workmanship. LUVMYDTV currently has operations in fifteen states:

• Oklahoma • Texas • Missouri • Iowa • Nebraska
• Minnesota • Wisconsin • North Dakota • South Dakota • Kansas
• Wyoming • New Mexico • Michigan • Illinois • California

From the Owner and CEO, Brooks L. Bertelsen, and the President, Curtis L. Jones, to the technician, each and every employee of LUVMYDTV maintains a strong focus on customer satisfaction. With its vast experience in the telecommunications industry, LUVMYDTV major customer list includes:

• DirecTV • Wild Blue • HughesNet
• AT&T • Sprint PCS • Cox Communications
• XM Radio • 4DNetworks  

The secret to LUVMYDTV success in the industry is not in any one product, but its focus on core competency of installation and maintenance services, top-quality performance and the highest level of customer satisfaction.

satellite

Video, Data, & Voice Installations Residential And Business
  • Applications Custom Installation Wiring
  • Signal Peaking
  • Hardware/Software Installation
  • Hardware/Software Configuration
  • Customer Activation and Education
   
  Installation Support Service
  • Customer Service Training for Staff
  • Customer Service Training for Techs
  • E-based Work Order Scheduling
  • Pre-Installation Customer Calls
  • Post-Installation
  • Customer Satisfaction Surveys
   
Operations Support Residential/Small Business Applications
  • RF Installation and Connection
  • Hardware Installation and Certification
  • Software Installation and Configuration
  • Customer Education
  • Return-path Troubleshooting
   
Special Projects Full Service Residential Fulfillment
  • Network and Local Powering Capability
  • Ancillary Device Verification
  • Internal Wire Troubleshooting and Repair